Contact

If you have a customer service question relating to a previous membership, purchase or technical issue then please use the form on this page to get in touch.

We have answers to some of the most frequently asked questions below this contact form.

If you need tech support, take a look at our main FAQ page first.

Please use our other pages for fan mail to Alex, legal or press contact.

    If you need tech support, describe your issue in as much detail as possible. "Cannot see videos" is not enough information to help you. Is this relating to logging in? Does this relate to playing a video? Are you receiving error messages? etc. etc.

    Frequently Asked Questions

    When is the Kindle autobiography released?

    The Kindle version of Alex’s autobiography should be available in mid to late July 2025.

    The audio book will be released around August 2025.

    Tarquin is hard at work finalising all tour details. Once we have everything agreed we’ll announce dates and venues.

    We’ll have new merch available to order later in July, including the famous Undisputed National Treasure mug.

    We have had a brand new website since Easter 2025. If you were a member in 2022 you will need to create a new account. You can use the same email address you used previously.

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