Why isn't the video playing?
Whilst it is rare for this to happen, this answer varies depending on the device you are using.
Please note we are not yet set up for TV streaming.
Videos will also not currently play if you have a VPN active.
If you are watching on a mobile device, laptop etc without a VPN, please try refreshing the screen to see if that solves the issue.
Otherwise you can contact us here.
How do I stop my real name displaying in comments?
Please visit the Membership page which is located on the main menu. From here you can choose your preferred display name.
Can we have a live chat function during the phone in?
We are working on this. It should be available during late July.
Can I stream videos on my TV?
This is not currently supported, however we’re told some are having success if they use screen mirroring. We are working on functionality for TV streaming going forward.
Can I use Amazon Silk to watch VoR videos?
This is not currently supported, however we’re working on ways to make this work.